Terms and Conditions

Terms and Conditions of Purchase

These terms and conditions govern your purchase of products from Anica Makes. By placing an order with us, you agree to be bound by these Terms.

1. Ordering Process:

- Orders: You may place orders through our website (anicacreates.com) or by DM on a social media platform (Instagram, TikTok, or Facebook.)

- Confirmation: Upon placing an order, you will receive an order confirmation email.

2. Payment:

- Payment: Payment is due at the time of purchase.

- Methods: We accept payments through credit card and debit card.

- Pricing: Prices are listed in USD and include all applicable taxes.

3. Shipping:

- Availability: We ship to The United States of America.

- Costs: Shipping costs are calculated at checkout based on your location and selected shipping method.

- Timelines: Orders are typically processed and shipped within five business days.

- Delays: We are not liable for delays caused by third-party shipping carriers.

4. Returns and Exchanges:

- Eligibility: To be eligible for a return or exchange, contact us within thirty days of receiving your order.

- Condition: Items must be returned in their original condition, unworn, and undamaged.

- Exceptions: Customized or personalized items are non-returnable unless defective upon receipt.

5. Refunds:

- Process: Refunds will be issued to the original payment method upon receipt and inspection of returned items.

- Exclusions: Shipping costs are non-refundable, unless the return is due to our error.

6. Product Information:

- Accuracy: We strive for accuracy in product descriptions and images, but variations may occur due to monitor settings and handmade nature.

7. Privacy Policy:

- Privacy: Your privacy is important to us. Our privacy policy governs how we collect, use, and protect your personal information.

8. Contact Information:

- Reach Us: For questions about these Terms or your order, contact us at anicamakes@gmail.com or through our "contact" page.

9. Amendments:

- Updates: We reserve the right to update or modify these Terms at any time without prior notice.

By placing an order with us, you acknowledge that you have read, understood, and agree to these Terms.